All prices are in EURO, EXW Miercurea Ciuc, Romania and are inclusive of standard packaging. All prices are exclusive of transport and V.A.T. We reserve the right to change prices on all goods without prior notice, if appropriate. Payment is to be done like following: a deposit of 30% of the proforma at the time the order is placed and the balance two weeks before the dispatch of the goods.


The Seller can arrange the transport on request, by truck or by container. Most of the orders are delivered within 4 to 6 weeks from the receipt of the order confirmation and payment. Unless otherwise expressly agreed in writing, any delivery times specified by the Seller in its quotation or otherwise are business estimates only and the Seller will not be liable to the Buyer for any loss or damage (whether direct, indirect or consequential) sustained by the Buyer as a result of the Seller’s failure to comply with such delivery times. Furthermore, the Seller will not accept order cancellations or deposit refunds for delayed shipments. When the Buyer arranges transport they will need to assure the pick-up of goods at the agreed date. 

The Buyer is responsible that the trucks can easily reach the unloading place. The responsibility of unloading the goods lies with the Buyer.


The Buyer should unload the goods within 2 hours of their arrival. The Seller shall not be liable to the Buyer for any damage or loss arising directly or indirectly from any delay in delivery. Goods are not accepted by the Seller for return from the Buyer.

Drivers cannot leave vehicles unattended, so please do not ask them to take items to upstairs storerooms etc. The goods will not be delivered at a private / residential address. The drivers may assist unloading but they are not compelled to.

In case of accident, robbery or any other incident that supposedly may affect the integrity of the goods, the Buyer should not carry on unloading the goods and should immediately and formally notice the Seller, both in writing and by telephone. The Seller will immediately contact the transport company and the insurance company that may appoint an agent to take note of the damages.


– In case an incident occurs, the Buyer MUST proceed as follows:

– photos of the truck must be taken before, during and after unloading

– photos of each piece must be taken to prove the defects / damages

– photos of the labels on each piece must be taken to prove the article code and the production lot

– remarks must be made on the CMR, which include a brief description of the damages, number / quantity of damaged pieces

– the remarks on the CMR must be signed, named printed and stamped by the Buyer, the driver should countersign the CMR that contains the Buyer’s remarks


BY DURIEUX will issue the proper export documents and will send the originals by express courier providing that all payment terms had been met. The Buyer is responsible for inland transportation from Miercurea-Ciuc to the Romanian port, all handling costs in the ports of loading/discharge, sea freight and inland transportation in the country of delivery, customs duty, stevedore, demurrage, warehousing, pick-up.

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